New Members Portal

We're delighted to introduce you to our new online space management and booking system - and yes, that means your life just got easier. You get more control, 24/7, and it's awesome.

Why are we doing this?

This means that all your bookings are in your hands. You can book, alter and cancel your bookings online, 24/7. You will now instantly be able to see what is and isn't available - in real time.

It also means you don't need a credit card to secure your booking for a space! That's been a nuisance for some clients who wished to manage their own bookings (our old system required manual override at our end, or a credit card to secure any bookable space).

Convenient and simple invoicing

If you are on a monthly (or annual) membership with us - you will get one monthly invoice that includes everything for that month. As the Welsh say, "tidy".

If you are not on a membership plan - you will be invoiced once you've completed your booking online.

Payment changes to be aware of

Most of our customers prefer to pay via internet banking (direct deposit / bank transfer) and we've heard your feedback on that. This new system allows everyone to manage their own bookings instantly and pay their invoices in the way that suits them best.

You can still pay by credit card directly from our invoice with a transaction fee of 2.9%. We use Stripe to process credit card payments and they charge us 2.9% plus NZ$0.30 per transaction. We're swallowing the NZ$0.30 on your behalf but if you want to avoid the fee altogether - just pay us by direct deposit (bank transfer). Sweet.

How to access the new Members Portal?

Jump into the new system using the button below. You will have the choice of different membership types including the Free Online Portal Access or signing up as a non-member.

You can even download the app from your usual store - it's called RnDConnect.

We'd love your feedback so let us what you think.